Learn about production issues in the Enphase Enlighten app and how to troubleshoot them effectively.
Production issues can arise from connectivity problems, incorrect settings, or system malfunctions. It's essential to check the app's settings and the system's performance.
To resolve issues, ensure your app is updated, check your internet connection, and verify that your solar system is functioning correctly. Restarting the app may also help.
The inverter's primary function is to convert DC electricity generated by the solar array into AC electricity for use in the home and for export to the utility grid. If any parameters fall outside the operational thresholds, such as RISO measurement, ground fault detection, or grid frequency limits, the inverter will enter a fault state to protect itself and the system. This is a critical safety feature designed to prevent electrical hazards, such as shocks or fires, and to ensure compliance with the National Electrical Code (NEC).
Users may observe a significant drop in production displayed on the Enphase Enlighten app, which may be accompanied by alerts indicating "Production Issue." LED indicators on the inverter may flash in a specific pattern, signaling a fault condition. Additionally, physical inspection may reveal that the inverter is not operating or is displaying an error code.
Always consult a licensed electrician or certified solar installer when troubleshooting electrical issues to ensure safety and compliance with local codes.
Regular maintenance, including periodic cleaning of the solar array, inspection of electrical connections, and ensuring proper grounding, can help prevent future production issues. Keeping the inverter firmware up to date and monitoring grid conditions can also mitigate potential faults.