Learn how to troubleshoot the Enphase Envoy communication error indicated by flashing lights.
A flashing green and red light on the Enphase Envoy indicates a communication error. This can occur due to network issues or device malfunctions.
To resolve the communication error, check your network connection and ensure the Envoy is properly configured. Restarting the device may also help.
The Enphase Envoy serves as a communication gateway between the solar array and the monitoring platform. A flashing green and red light signifies that the Envoy is unable to establish a stable connection with the internet or the utility grid. This can occur due to multiple factors, including network issues or power supply failures. The Envoy relies on a stable power source and proper network configuration to relay data from the inverters to the monitoring application. If the Envoy detects anomalies such as voltage irregularities or network failures, it triggers a communication error to prevent potential damage to the system and ensure safety.
The Enphase Envoy displays a flashing green and red LED light, indicating a communication error. Users may also notice alerts on the monitoring app regarding connectivity issues, and there may be a drop in energy production reporting.
Always ensure that troubleshooting and repairs are performed by a licensed electrician or certified solar installer to maintain safety and compliance with local electrical codes.
To prevent future communication errors, regularly inspect the Envoy's power supply and network connections. Ensure that the Envoy is located in a well-ventilated area away from electronic devices that may cause interference. Periodically check for software updates and maintain a log of any changes made to the system.